Februar von Yasaman FarashahianAmin Abbasi Business enterprises typically are valued at the net tangible assets recorded on their books. Svieby classified intellectual capital into three categories:
References Developing a Context Like water, this rising tide of data can be viewed as an abundant, vital and necessary resource. With enough preparation, we should be able to tap into that reservoir -- and ride the wave -- by utilizing new ways to channel raw data into meaningful information.
That information, in turn, can then become the knowledge that leads to wisdom. Les Alberthal[ alb95 ] Before attempting to address the question of knowledge management, it's probably appropriate to develop some perspective regarding this stuff called knowledge, which there seems to be such a desire to manage, really is.
Consider this observation made by Neil Fleming[ fle96 ] as a basis for thought relating to the following diagram. A collection of data is not information. A collection of information is not knowledge. A collection of knowledge is not wisdom. A collection of wisdom is not truth. The idea is that information, knowledge, and wisdom are more than simply collections.
Rather, the whole represents more than the sum of its parts and has a synergy of its own. We begin with data, which is just a meaningless point in space and time, without reference to either space or time.
It is like an event out of context, a letter out of context, a word out of context.
The key concept here being "out of context. When we encounter a piece of data, if it gets our attention at all, our first action is usually to attempt to find a way to attribute meaning to it. We do this by associating it with other things. If I see the number 5, I can immediately associate it with cardinal numbers and relate it to being greater than 4 and less than 6, whether this was implied by this particular instance or not.
If I see a single word, such as "time," there is a tendency to immediately form associations with previous contexts within which I have found "time" to be meaningful.
This might be, "being on time," "a stitch in time saves nine," "time never stops," etc. The implication here is that when there is no context, there is little or no meaning. So, we create context but, more often than not, that context is somewhat akin to conjecture, yet it fabricates meaning.
That a collection of data is not information, as Neil indicated, implies that a collection of data for which there is no relation between the pieces of data is not information. The pieces of data may represent information, yet whether or not it is information depends on the understanding of the one perceiving the data.
I would also tend to say that it depends on the knowledge of the interpreter, but I'm probably getting ahead of myself, since I haven't defined knowledge. What I will say at this point is that the extent of my understanding of the collection of data is dependent on the associations I am able to discern within the collection.
And, the associations I am able to discern are dependent on all the associations I have ever been able to realize in the past. Information is quite simply an understanding of the relationships between pieces of data, or between pieces of data and other information. While information entails an understanding of the relations between data, it generally does not provide a foundation for why the data is what it is, nor an indication as to how the data is likely to change over time.
Information has a tendency to be relatively static in time and linear in nature.Knowledge Management—Emerging Perspectives. Yes, knowledge management is the hottest subject of the day. The question is: what is this activity called knowledge management, and why is it so important to each and every one of us?
Making the transition from spreadsheet-based Financial Planning and Analysis to a leading Enterprise Performance Management Solution (e.g., Hyperion, Cognos, etc..) requires commitment, executive sponsorship, and significant adjustment by those involved. 1. Introduction. Knowledge management is the practice of harnessing and exploiting intellectual capital in order to gain competitive advantage and customer commitment through efficiency, innovation and effective decision-making.
Knowledge management is responsible for maintaining the service knowledge management system (SKMS), which represents the total body of knowledge within the service management organization.
Agile Change Management: A Practical Framework for Successful Change Planning and Implementation [Melanie Franklin] on leslutinsduphoenix.com *FREE* shipping on qualifying offers. The concept of agile working has been adopted by many organizations that recognize the need to respond quickly and easily to new opportunities in a world of complex and continuous change.
Agile Change Management. ManagementFirst, Knowledge Management: Rethinking Management for the New World of Uncertainty and Risk,, ManagementFirst, Knowledge Management Feature of the Month, April , Emerald Publishing.(HTML version) How 'real' knowledge management can save not only the failing model of systems performance but also the failing model of management originally devised for the industrial .